Root Cause Failure Analysis Closed Loop Corrective Action

By attending this webinar you will learn how to identify and eliminate multiple root causes impacting your organization’s bottom line, evidence contributing to root cause conditions and methods to correct root causes, also explains suggestions for keeping processes safe from competitors.

Michael Abitz
Michael Abitz
60 Minutes
Product Id:
6 months

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Price Details
$190 Recorded
$390 Corporate Recorded
Price Detail Options

This course covers Root Cause Failure Analysis,Closed Loop Corrective Action, which is used to identity multiple roots to organizational problems and eliminate causes affecting, internal, external customer satisfaction, cost of doing business, quality, schedule, safety and security issues. Emphasis is on evidence gathering for each suspected cause before attempting solutions with The Model for Improvement. Also presented are suggestions for keeping processes safe from competitors and cyber-attacks from insurgents.

Why should you Attend: To improve bottom line additional topics, include:

  • Exceed customer satisfaction: customer satisfaction is not enough
  • Provide a reliable product or service by engaging appropriate root cause counter measures
  • Identity and eliminate process root cause interactions resulting in ineffective, inefficient unreliable processes

Areas Covered in the Session:
  • Problem Definitions
  • Cost of Quality As a Percentage of Sales
  • Process Reliability Modeling
  • The Five Levels of Problems
  • Failure Analysis
  • RCFA or RCA
  • Is the Problem Solved: Depends on Your Point of View
  • Results of Doing It Wrong
  • Model for Improvement
  • Processes are Competitive Advantage
  • Process for Gathering Evidence
  • Process Mapping
  • Post-it Exercise Used to Gather Evidence
  • Spies and Hackers: Protect Your Data
  • Industrial Espionage Counter Measures

Who Will Benefit:
  • Senior Executives
  • Strategic Leaders
  • Quality Managers
  • Product Managers
  • Manufacturing and R&D Managers
  • Quality Professionals/Consultants
  • Presidents/Vice Presidents/CEOs
  • ISO Coordinators/Management Representatives
  • Engineers and Supervisors
  • Laboratory Quality Professionals
  • Accredited Auditors Requiring the Competency to Audit Quality

Speaker Profile
Dr. Michael Abitz is an Professor Emeritus at New Mexico Jr. College, Hobbs, NM. He received his Doctorate in Management from Colorado Technical University and Master of Science in Quality Assurance from California State University. He is a certified Six Sigma Quality Black Belt. His areas of interest include teaching online; providing training to pacific rim suppliers in accelerated life testing of communications, computer and digital storage products; mentoring organizations in problem solving and process improvement; and to date cost savings include $15.6M in addition to $14M in sales. Dr. Abitz's experiences include: aerospace and computer industries where he developed and presented training in: Organizational Process Improvement, Six Sigma (35 classes) and Root Cause Failure Analysis to U.S. companies and Pacific Rim suppliers

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